Description:
Requires an experienced Business Process Consultant with the following skills and experiences listed below. This list is not exhaustive; nor are all skills required. Technical Skills, written and verbal communication, and experiences will be the basis for evaluation of responses to the RFQ.
A. Minimum Qualifications:
1. Ability to communicate effectively (verbally and in writing) with Department staff at various levels.
2. A minimum of ten (10) years of IT business/industry work experience.
3. A minimum of seven (7) years of experience in performing business analyses on IT projects.
4. Experience in the use of Microsoft Visio for creating the process model diagrams.
5. Experience with Agile and Dev Ops methodologies.
6. Experience translating business requirements into use cases/user stories and acceptance criteria.
7. Experience creating test cases based on user stories and acceptance criteria.
B. Preferred Experience:
1. Skills and experience in conducting meetings with individuals and groups of people to discuss business processes. The people involved may be at the manager level or end user level. People may be business-oriented or technical (IT) staff. The contractor will be expected to be the lead in all meetings and discussions related to their analysis. Experience with Joint Application Development (JAD) techniques is beneficial.
2. Good verbal/communication skills.
3. Good writing skills.
4. Good technical writing skills.
5. Good problem solving and critical thinking skills.
6. Skills and experience conducting Cost Benefit Analyses.
7. Skills and experience in business process re-engineering.
8. Skills and experiences in deriving business process and data requirements from the reading and analyzing of process and systems documentation.
9. Skills and experiences in translating the information from meetings and written materials into process models and/or process flow models.
10. Writing skills and experience to create a data dictionary. Experience in the use of Microsoft Word is required.
11. Experiences in working with IT technical staff to determine the infrastructure components within which any potential solution or modification would need to be able to operate.
C. Educational qualifications meeting at least one of the following levels:
1. A minimum of a bachelor’s degree in Computer Science, Information Systems, Business Administration, or another related field.
2. Equivalent work experience.
